Privacy Policy

At Dikimu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data we gather through our corporate training and employee onboarding services.

1. Information We Collect

In order to provide effective corporate training and employee adaptation services, we collect various types of information:

1.1 Personal Information

• Employee Data: Names, email addresses, phone numbers, job titles, and department information
• Professional Information: Work history, educational background, skills assessments, and training progress
• Account Information: Login credentials, user preferences, and platform activity
• Communication Data: Messages, feedback, survey responses, and support inquiries

1.2 Technical Information

• IP addresses, browser types, device information, and operating systems
• Cookies and similar tracking technologies for platform functionality
• Usage statistics, learning analytics, and course completion data

2. How We Use Your Information

We utilize collected information for the following purposes:

• Service Delivery: Providing customized corporate training programs and onboarding experiences
• Progress Tracking: Monitoring employee learning progress and adaptation milestones
• Communication: Sending course updates, notifications, and support responses
• Platform Improvement: Analyzing usage patterns to enhance our training platform and content
• Reporting: Generating analytics and reports for organizational stakeholders
• Compliance: Meeting legal obligations and maintaining security standards

3. Information Sharing and Disclosure

We respect your privacy and limit information sharing to necessary circumstances:

• With Your Employer: Training progress, completion status, and performance metrics are shared with authorized company representatives
• Service Providers: Trusted third-party vendors who assist in platform hosting, content delivery, and technical support
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In the event of merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement robust security measures to protect your information:

• Industry-standard encryption for data transmission and storage
• Secure access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Backup systems and disaster recovery procedures

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Training records and progress data are typically maintained for the duration of employment and may be retained for archival purposes according to organizational policies.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data, subject to legal and contractual obligations
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, commonly used format

7. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, maintain session information, and analyze platform usage. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Children's Privacy

Our services are designed for corporate environments and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through email or platform notifications. Continued use of our services after such modifications constitutes acceptance of the updated policy.