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Frequently Asked Questions

Find answers to common questions about our training programs and employee adaptation services

The duration varies based on the role complexity and your organizational needs. Standard programs range from 2 to 12 weeks. Entry-level positions typically require 2-4 weeks, while specialized roles may need 8-12 weeks for comprehensive preparation.

We structure programs in phases: initial orientation (3-5 days), role-specific training (2-6 weeks), and ongoing support (up to 3 months). Each phase includes measurable milestones to track progress. Our team works with your HR department to customize timelines that align with your business cycles and departmental workflows.

We provide flexible formats to accommodate different learning styles and operational requirements. Options include in-person workshops at your Sofia office, online sessions via video conferencing platforms, hybrid models combining both approaches, and self-paced digital modules accessible through our learning platform.

In-person training works well for hands-on skills and team building. Online sessions suit remote teams or geographically distributed offices. Hybrid programs offer the best of both worlds, with critical sessions conducted face-to-face and supplementary content delivered digitally. We also create custom video tutorials and interactive materials that employees can access anytime from our secure portal.

Absolutely. We design each program around your specific sector requirements, company culture, and operational procedures. Our team conducts a thorough analysis of your workflows, compliance requirements, and skill gaps before developing curriculum.

We have experience across multiple sectors including technology, finance, manufacturing, and retail. For regulated industries, we incorporate mandatory compliance training and certification processes. Technical fields receive specialized modules on tools and systems. All content reflects your actual work scenarios, using real examples from your operations rather than generic case studies. This ensures immediate applicability and faster competency development.

We implement comprehensive assessment methods throughout each program. Pre-training evaluations establish baseline knowledge, while regular checkpoints during training track comprehension. Post-training assessments measure immediate knowledge retention, and follow-up evaluations at 30, 60, and 90 days gauge long-term application.

Beyond tests, we monitor practical performance indicators: task completion rates, error reduction, productivity metrics, and manager feedback. Our reporting dashboard provides real-time visibility into individual and group progress. You receive detailed analytics showing skill acquisition rates, areas requiring additional support, and return on investment calculations based on performance improvements and reduced onboarding time.

Ongoing support is included for 90 days following program completion. New employees can access our helpdesk via email or phone during business hours (Monday-Friday, 9:00-18:00). We provide refresher materials, answer questions, and offer coaching sessions as needed.

Your managers receive guidance on reinforcing learned behaviors and identifying development gaps. We schedule check-in meetings at regular intervals to address challenges and adjust training materials based on feedback. Access to our digital resource library continues indefinitely, giving employees reference materials whenever needed. For larger contracts, we can arrange quarterly skill updates to keep teams current with industry changes and new procedures.

We offer transparent pricing based on program scope, participant numbers, and delivery format. Rates are quoted in BGN (Bulgarian Lev) and structured as either per-person fees for standardized programs or project-based pricing for custom solutions.

Small groups (5-15 people) typically range from 800-1,500 BGN per participant for comprehensive programs. Larger cohorts receive volume discounts. Custom program development starts at 5,000 BGN depending on complexity. Online-only formats cost approximately 30% less than in-person delivery. We provide detailed quotes after an initial consultation to understand your specific requirements. Payment plans are available for extended programs, and we can structure contracts as annual partnerships for ongoing training needs.

About Dikimu

Supporting organizations in building capable teams through structured onboarding and continuous development programs

Corporate training session with new employees

Our Beginning

Dikimu started in 2015 when three HR specialists in Sofia recognized a recurring challenge: companies were hiring talented individuals but lacked systematic approaches to integrate them effectively. The founders had collectively worked with 47 Bulgarian enterprises and observed that employee turnover within the first six months averaged 28%, primarily due to inadequate orientation processes.

They established a consultancy focused specifically on employee adaptation, developing frameworks that addressed both procedural knowledge transfer and cultural integration. The initial client base consisted of 8 mid-sized technology companies in Sofia's business district.

320+
Companies Served
9
Years Operating
18,500+
Employees Trained
94%
Client Retention

What We Do Today

Our practice has expanded to cover complete onboarding cycles, from pre-arrival preparation through 90-day integration milestones. We design training modules for specific industries including finance, manufacturing, IT services, and retail operations. Each program incorporates role-specific competency assessments, mentorship pairing systems, and feedback mechanisms that track progress at 30, 60, and 90-day intervals.

The team now includes 23 consultants with backgrounds in organizational psychology, instructional design, and industry-specific operations. We maintain offices in Sofia and operate throughout Bulgaria, with 67% of clients located in the capital region and 33% in cities such as Plovdiv, Varna, and Burgas.

Employee orientation program in progress

Our Purpose

We work to reduce the time organizations need to bring new hires to full productivity. Research from our client implementations shows that structured adaptation programs decrease time-to-competency by an average of 37% compared to informal orientation methods.

Our objective is straightforward: provide companies with repeatable systems that new employees can navigate independently while ensuring they receive necessary support at critical juncture points. This involves creating documentation, training existing staff as facilitators, and establishing measurement criteria that indicate when someone has successfully transitioned into their role.

We measure success by retention rates at 6 and 12 months, performance evaluation scores during probationary periods, and feedback from both new employees and their direct supervisors regarding the clarity and usefulness of orientation materials.

Core Principles

Evidence-Based Methods

Every training component we implement is supported by data from previous deployments. We track completion rates, knowledge retention scores, and performance outcomes to refine content continuously.

Practical Application

Materials focus on tasks employees will perform in their actual work environment. We avoid theoretical concepts without direct workplace relevance, ensuring training time translates to job capability.

Scalable Systems

Programs are designed to function whether a company hires 2 people annually or 200. Documentation and processes can be executed by internal HR teams without requiring external consultants for each new hire.

Transparent Communication

We provide clients with detailed implementation timelines, resource requirements, and expected outcomes before engagement begins. Project scopes include specific deliverables with completion dates.